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Design partner program

Build the first governed voice workflow in your industry.

We work with a small group of regulated teams to take their highest-volume call type live — end to end, with approval gates and signed evidence — and to shape the product around real operations.

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Who it's for

A fit if you recognize this

High call volume

A repeatable, phone-heavy call type — intake, scheduling, FNOL, servicing — that is eating your team's day.

Regulated and auditable

You need disclosure, human approval, and a defensible record — not a black-box bot.

Multilingual callers

A meaningful share of your callers are not served well by English-only phone trees.

What partners get

A workflow shipped, not a slideware pilot

  • One call type, live
    We build and ship your highest-volume workflow end to end.
  • Direct access to the team
    Weekly working sessions; your operators shape the roadmap.
  • Design-partner pricing
    Preferential early pricing, locked while you are a partner.
  • Audit-ready from day one
    Signed evidence packs and the full trust model, included.
What we need from you

A real workflow and a few hours a week

  • One concrete call type
    A specific, high-volume workflow we can scope and ship.
  • An operator champion
    Someone close to the calls who can give us feedback weekly.
  • A sandbox to connect
    Access to a non-production environment to pilot safely.
Included workflows at launch
IntakeSchedulingFollow-upHandoff
Program timeline

From scope to live in weeks

Weeks 1–2

Scope

Pick the call type, map the workflow, agree the approval gates and evidence format.

Weeks 3–4

Build in sandbox

Connect a non-production system; tune the agent, transcript, and extraction.

Weeks 5–6

Pilot

Live calls with operators approving every write; iterate on real transcripts.

Week 7+

Promote to live

Graduate the connector to live; expand volume with the governance in place.

Apply

Apply for design-partner access

Tell us about your call type. We review every application and reply within a few business days.

We only use this to evaluate fit and reply. We never put protected information in this form.

VerigenceEvidence-native

AI voice operations platform for high-stakes service teams.

Healthcare-first engine. Multilingual EN + ES. Evidence pack per call.

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