The pattern, for dental
- Call type: New-patient intake and scheduling
- Workflow outcome: Booked visit in the practice system
- Evidence artifact: Intake and booking pack
- Approval requirement: Coordinator approves the chart write
Dental
Fill the schedule and verify coverage, with a record on every call.
Verigence answers new-patient and scheduling calls, verifies insurance, and books the visit — with a coordinator approving any chart write and a signed intake record on every call.
English + Spanish
Cryptographic evidence
Human handoff controls
Outcome focus
What this vertical gets on day one
Demo flow
What dental teams get behind every call
Verigence keeps front-desk speed without losing safety: clear approval boundaries, defensible call records, and escalation when a patient needs a human.
“I'm a new patient and I'd like to book a cleaning.”
Scheduling — new patient
1 · Greeting and disclosure
Caller told they're speaking with an AI scheduling assistant; call recorded.
2 · Insurance eligibility
Carrier and plan captured; coverage checked before booking.
3 · Multilingual transcript
Request captured in the caller's language.
4 · Extract appointment details
Patient, visit type, and preferred time — with confidence.
5 · Coordinator approval
A coordinator approves the new-patient chart write before it commits.
6 · Signed evidence pack
Intake + booking record, tamper-evident.
Approval required · chart write
Commit a new-patient chart and appointment in the practice system after coverage is verified.
PatientNew
VisitCleaning
CoverageVerified
Approval and proof
Approved by a human, proven by signature
The coordinator approves the chart write. The decision and who made it are written into a signed, replayable intake-and-booking pack.
How the trust model worksEvidence
A signed intake-and-booking pack on every call
Dental Evidence Pack
New-patient intake and scheduling
e3b0c44298fc1c149afbf4c8996fb924·27ae41e4649b934ca495991b7852b855
Tamper-evident · replayable for audit
Connectors
Dental systems, governed
Each integration declares its mode. Pilot in sandbox; promote to live, where writes require approval.
Practice mgmt
Synced · 1m ago
Google Calendar
Sandbox
Twilio
Outbound only
Operator visibility
Built for real dental front-desk operations
Use Verigence for new-patient intake, appointment scheduling, and insurance-eligibility checks while keeping every approval visible for coordinators and office managers.
- Multilingual new-patient intake and scheduling for English- and Spanish-speaking patients.
- Coordinator-approved chart writes with the reviewer and decision captured before any side effect.
- Signed intake packs that keep transcript, captured details, and eligibility results in one place.
Dental design partners