Before the demo
Experience an inbound call from the patient side. Select an intent such as rescheduling an appointment, checking referral status, or reporting a missed visit. The AI receives the simulated patient call in browser playback, captures intent, verifies identity, invokes the appropriate tools, and creates a staff-ready work item with evidence.
Inbound patient call handled: intent captured, identity matched, request actioned or queued for staff approval, and evidence summarized.
Inbound Greeting
Practice reaches the patient and verifies identity.
Capture Intent
Patient states the reason for the inbound call.
Verify Identity
Confirm patient name and DOB
Start with one painful workflow, keep staff review in place, and inspect the audit trail before deciding whether to expand.
See a Live DemoTriage Request
Gather details and urgency
Take Action
Reschedule, check eligibility, or create follow-up
Staff review step
Staff resolution queue
Intent captured correctly
Access Coordinator · Requires staff confirmation before next action.
Identity verified
Access Coordinator · Preserved as an uncertainty for review.
Inbound Patient Call Evidence Pack
Practice manager · Inbound patient call handled: intent captured, identity matched, request actioned or queued for staff approval, and evidence summarized.