Before the demo

Inbound Patient Call

Experience an inbound call from the patient side. Select an intent such as rescheduling an appointment, checking referral status, or reporting a missed visit. The AI receives the simulated patient call in browser playback, captures intent, verifies identity, invokes the appropriate tools, and creates a staff-ready work item with evidence.

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Staff-ready summary

Inbound patient call handled: intent captured, identity matched, request actioned or queued for staff approval, and evidence summarized.

Needs staff approval

Workflow: Ambulatory admin workflow
Data: Synthetic demo data
Staff review: Access Coordinator
Status: Needs staff review

What happens in the demo

The workflow brief is published, but the step-by-step runtime path has not been attached yet.

Staff review step

Staff review

Patient reports red-flag symptoms or asks for clinical advice
Identity or coverage confidence is below safe threshold
Chart or scheduling write requires human approval

Staff resolution queue

Inbound patient call handled: intent captured, identity matched, request actioned or queued for staff approval, and evidence summarized.
Front office · Same business day

Evidence included

Patient identity, DOB, and callback verified
Inbound intent recorded and mapped to the right action
EHR lookup, triage note, and reschedule/eligibility/task tools invoked safely
Scheduling action prepared, booked only when allowed, or queued for staff approval

Action history

No action history has been published for this workflow yet.

Demo boundaries

Demo

This preview does not use live patient data or write back to practice systems.

Prove this workflow in 30 days.

Start with one painful workflow, keep staff review in place, and inspect the audit trail before deciding whether to expand.

See a Live Demo