Before the demo

Eligibility Verification

Coverage questions often create front-desk rework. Verigence gathers the caller details, runs a simulated eligibility check, separates payer facts from uncertainty, and prepares a staff-ready eligibility work packet.

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Staff-ready summary

Eligibility checked and a pre-visit coverage summary sent.

Needs staff approval

Workflow: Verigence Demo Practice
Data

What happens in the demo

Identify Patient
Verify patient and appointment
Verify Coverage
Check eligibility and copay
Update Chart
Add verification to record

Evidence included

Patient identity verified before eligibility lookup
Active coverage, copay, and deductible summary returned
Uncertainty flags preserved instead of hidden
Pre-visit SMS summary sent and chart note updated

Action history

Look up patient
Verify insurance eligibility
Update insurance notes
Send pre-visit summary

Demo boundaries

Demo

Patient Chart
Insurance
Tasks

Prove this workflow in 30 days.

Start with one painful workflow, keep staff review in place, and inspect the audit trail before deciding whether to expand.

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